I just want to know where the trash bags are. I promise.

The view of the Ouse river running through central York on a sunny day.

York is such a charming city it’s almost paralyzing. Everything is built in that sweet old European style that if I were a different major I would have smart things to say about, but I’m not and I don’t, so I just will call it charming and sweet instead. The city is easy to navigate, has a lively nightlife and plenty to do during the day, and friendly bus drivers to boot. With enchanting views like this one and picturesque medieval walls surrounding the city, what could possibly go wrong?

Well, just about anything, apparently. So far in my stay at the U of York’s (or as the townies call it, the Uni) accommodations, most of my interactions with the reception staff have not gone very well. And this surprised me quite a bit because I consider myself to be a very polite and respectful person, always smiling and lightly self-deprecating to make other people feel comfortable, and the reception staff has also been very polite. But when I ask them things about normal Uni processes, things go a bit sour.

I was cooking some noodles in the kitchen last night and it occurred to me that the trash can was already completely full, even though orientation week hasn’t started yet, much less classes. So I went down to reception and asked if the cleaning staff took out the trash and replaced the bags or if that was up to the students. The reception staff raised their eyebrows and pursed their lips at me, as if my question was incredibly obvious and a stupid one to ask. I shrunk inwardly, feeling stupid. DU is a very nice school where the front desk supplies trash bags for dorms and the cleaning staff takes out the trash in the kitchens. I assumed something similar might happen at York.

Bad assumption.

The reception staff informed me somewhat coldly that students were responsible for taking out the trash, but they would supply replacement bags. I smiled and apologized probably too many times, trying to explain that things worked differently at different universities and I was just trying to understand their system, and not to demand that they take out the trash for me. They seemed to understand and I took my overanalyzing self back to the kitchen to take out the trash.

So what did I learn from this horribly awkward interaction? A few things.

  • Drop any and all assumptions about how this new place works.
  • Mentally prepare yourself for flexibility and the possibility of misunderstanding when operating in a completely different higher education system.
  • Adopt a friendly demeanor to help clear up any misunderstandings. Smiles vary in their frequency in different countries, but they can always help ease what would otherwise be a tense situation.

And in the meantime, don’t worry about the trash. Sometimes you’ve just got to take it out and then move on.

-Faith Lierheimer, DUSA Blogger

7 Tips For Study Abroad 7 Years Later

Today we have a guest blog post from a DU study abroad alumn.  Patrick Dichter studied at Aix-Marseille Université in southern France through ISEP. He graduated in 2009, majoring in International Business with minors in French and Finance. Patrick went on to complete his MBA at DU in 2010 and has worked for an online marketing startup before launching his own business, The Passport Protector LLC. 

I feel old. Seven years have already flown by since I studied abroad during my junior year at University of Denver. In my mind, it feels like yesterday that I got lost arrived on campus in Aix-en-Provence, France.

Now my journey has come full circle – the chance to share some ‘wisdom’ and a business I’ve launched because of that important semester. So here we go….7 Tips for Study Abroad 7 Years Later:

1. Soak up Every Single Second

The summer before I left my aunt sent me an email saying, ‘what I wouldn’t give to sit in a French café and do nothing but read for hours on end.’ Weird, I thought. But now I understand how time just seems to stop in those cafes yet real life is too busy for a 30-minute lunch.

2. Step outside your comfort zone. Then take two more steps.

The best times I had were the adventures that made me a bit nervous. And I can’t remember a single Skype session with friends from home, nor do I wish I’d spent more time using wifi. Get off your computer and into the world.

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3. Buy a local flag.

I can’t take credit for this idea, but it’s priceless. Buy a flag from your city or local soccer club to have all your friends from your program sign. Last night of the semester, everyone can jot down a note or memory.

4. Follow your heart.

Americans tend to be very logical or follow the rules. Your semester abroad is a great time to live it up and roam free. Buy that plane ticket to Morocco. Stay out late. Squeeze in one more excursion. Besides, spring semester you’re one year away from graduation.

5. Lean into the language.

If English isn’t the primary language in your city, don’t fight it and lean into it. It’s hard when you can’t read everything or keep up and express yourself. But the sooner you embrace the challenge, the easier it’ll become. Make a note to write down words you don’t know; try the native language first with locals, not English; focus on progress, not perfection.

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6. Appreciate student living abroad.

So your dorm room might be small and your budget is never big enough? There’s a huge difference between living in a city for months and all the graces that come with being a student, versus every other time you’ll travel. The next time, you’ll be rushed to cram everything into 2 weeks. Or you’ll have work emails to answer. Or you won’t know the city like a local. Or you’ll be too old for late nights and too accustomed to the finer things like nice hotels.

7. Take care of your passport with The Passport Protector!

I tried to return to Europe last summer for a two week trip. But as I was boarding the plane, I got stopped by a gate agent because of ‘wear and tear’ on my passport. It was up to date and in decent shape. Unfortunately the airline said they could get fined and I didn’t have any control in the matter. So we lost 4 days and $2500 for me to replace my passport. Thus I came up with a new product – The Passport Protector. It’s a hardcore case with innovative minimal design. Waterproof, impact resistant, and won’t get lost. Plus for every one sold we donate a portion to study abroad scholarships. Check out our crowdfunding campaign to buy one and spread the word: https://www.indiegogo.com/projects/the-passport-protector/x/7035073

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