York is such a charming city it’s almost paralyzing. Everything is built in that sweet old European style that if I were a different major I would have smart things to say about, but I’m not and I don’t, so I just will call it charming and sweet instead. The city is easy to navigate, has a lively nightlife and plenty to do during the day, and friendly bus drivers to boot. With enchanting views like this one and picturesque medieval walls surrounding the city, what could possibly go wrong?
Well, just about anything, apparently. So far in my stay at the U of York’s (or as the townies call it, the Uni) accommodations, most of my interactions with the reception staff have not gone very well. And this surprised me quite a bit because I consider myself to be a very polite and respectful person, always smiling and lightly self-deprecating to make other people feel comfortable, and the reception staff has also been very polite. But when I ask them things about normal Uni processes, things go a bit sour.
I was cooking some noodles in the kitchen last night and it occurred to me that the trash can was already completely full, even though orientation week hasn’t started yet, much less classes. So I went down to reception and asked if the cleaning staff took out the trash and replaced the bags or if that was up to the students. The reception staff raised their eyebrows and pursed their lips at me, as if my question was incredibly obvious and a stupid one to ask. I shrunk inwardly, feeling stupid. DU is a very nice school where the front desk supplies trash bags for dorms and the cleaning staff takes out the trash in the kitchens. I assumed something similar might happen at York.
The reception staff informed me somewhat coldly that students were responsible for taking out the trash, but they would supply replacement bags. I smiled and apologized probably too many times, trying to explain that things worked differently at different universities and I was just trying to understand their system, and not to demand that they take out the trash for me. They seemed to understand and I took my overanalyzing self back to the kitchen to take out the trash.
So what did I learn from this horribly awkward interaction? A few things.
- Drop any and all assumptions about how this new place works.
- Mentally prepare yourself for flexibility and the possibility of misunderstanding when operating in a completely different higher education system.
- Adopt a friendly demeanor to help clear up any misunderstandings. Smiles vary in their frequency in different countries, but they can always help ease what would otherwise be a tense situation.
And in the meantime, don’t worry about the trash. Sometimes you’ve just got to take it out and then move on.
-Faith Lierheimer, DUSA Blogger